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Professional dry cleaning and laundry in Kolkata. 12-step garment care. Hydrocarbon dry cleaning, Perc dry cleaning, wet cleaning, stain removal, steam pressing. Doorstep pickup delivery across Kolkata. The Swiss Laundry — Exclusive Dry Cleaners since 2013.

Volume XII  ·  Folio 1  ·  Kolkata  ·  Established 2013

The Intake Ledger — The Swiss Standard, since 2013

Twelve steps, no exceptions, just extraordinary care.

Most laundries clean, press, and return. We do twelve things, in the same order, every day, since two thousand and thirteen. No exceptions. Just extraordinary care.

Read the Ledger
The Index All Twelve, In Order
§01 Booking Set in Type
§02 Collection Set in Type
§03 Intake Set in Type
§04 Fabric Assessment Set in Type
§05 Stain Identification Set in Type
§06 Your Approval Set in Type
§07 Cleaning Filmed
§08 Stain Treatment Filmed
§09 Inspection Filmed
§10 Steam Pressing Filmed
§11 Final Check Set in Type
§12 Delivery Set in Type
§01 of 12
01

Step 01

Booking app confirmation — The Swiss Laundry Kolkata
Branded pickup bag — The Swiss Laundry Kolkata
Garment intake tagging — The Swiss Laundry Kolkata
Fabric assessment — The Swiss Laundry Kolkata
Stain identification — The Swiss Laundry Kolkata
WhatsApp approval Zegna shirt — The Swiss Laundry Kolkata

Marginalia

Steps 01—06 complete

Some garments wait.
We wait with them.

From here, Steps 07—10 are live from the workshop floor.

REC  ·  Workshop Floor
§07 of 12
07

Step 07

Professional cleaning machine — The Swiss Laundry Kolkata
Stain treatment spotting board — The Swiss Laundry Kolkata
Quality inspection — The Swiss Laundry Kolkata
Industrial steam press trouser — The Swiss Laundry Kolkata

Marginalia

§11 of 12
11

Step 11

Final check packaged garments — The Swiss Laundry Kolkata
The Swiss Laundry gentleman — The Swiss Laundry Kolkata

Marginalia

Step 05 · Stain Identification · The Policy, In Plain Words

"If a stain is unlikely to be fully resolved, or may damage the garment during cleaning, we tell you before we proceed."

The Swiss Laundry · Kolkata · Est. 2013

The Standard, In Numbers

12

Steps, every garment, every time

3

Cleaning methods on the floor

2

Independent inspections per piece

12,000+

Garments cared for — dry cleaning, laundry, carpet & stain removal

48,000+

Orders completed since 2013

1,50,000+

Customers who trust The Swiss Standard

48h

Maximum wait before we return a garment uncleaned

4

Delivery slots — Same Day to Standard

2013

Year we began in Kolkata

An honest
column.

Editor's Notes

Because intake, fabric assessment, stain identification, your approval, specialist treatment, two independent inspections and considered packaging are the real work. Cleaning is one step of twelve.

Same Day if collected before 10 AM — returned same evening. Next Day, Express (within 2 days) and Standard (within 4–5 days). All twelve steps are completed for every turnaround. Same Day means an accelerated timeline, not a shorter process.

At fabric assessment — not at the machine. Hydrocarbon, Perc or wet cleaning is chosen based on fabric composition, colour stability, care label and our records of any previous treatments. Never by default, never by convenience.

We stop. A WhatsApp message goes to you immediately. If there is no response, we call. If we cannot reach you within 48 hours, the garment is returned to you uncleaned. We never proceed without your informed consent.

We cover all major neighbourhoods across Kolkata. Our collection and delivery teams operate across the city — contact us by phone, WhatsApp or app and we will confirm if your area is on our current route. We are expanding continuously.

Begin here

Twelve steps begin
with one call.

Phone or WhatsApp  ·  +91 83358 88167  ·  wa.me/919836233354  ·  info@theswisslaundry.com

01
§01 of 12 Step 01
Booking app confirmation — The Swiss Laundry Kolkata
Branded pickup bag — The Swiss Laundry Kolkata
Garment intake tagging — The Swiss Laundry Kolkata
Fabric assessment — The Swiss Laundry Kolkata
Stain identification — The Swiss Laundry Kolkata
WhatsApp approval Zegna shirt — The Swiss Laundry Kolkata
Professional cleaning machine — The Swiss Laundry Kolkata
Stain treatment spotting board — The Swiss Laundry Kolkata
Quality inspection — The Swiss Laundry Kolkata
Industrial steam press trouser — The Swiss Laundry Kolkata
Final check packaged garments — The Swiss Laundry Kolkata
The Swiss Laundry gentleman — The Swiss Laundry Kolkata

Booking — The Swiss Laundry Kolkata garment care

Collection — The Swiss Laundry Kolkata garment care

Intake — The Swiss Laundry Kolkata garment care

Fabric Assessment — The Swiss Laundry Kolkata garment care

Stain Identification — The Swiss Laundry Kolkata garment care

Your Approval — The Swiss Laundry Kolkata garment care

Cleaning — The Swiss Laundry Kolkata garment care

Stain Treatment — The Swiss Laundry Kolkata garment care

Inspection — The Swiss Laundry Kolkata garment care

Steam Pressing — The Swiss Laundry Kolkata garment care

Final Check — The Swiss Laundry Kolkata garment care

Delivery — The Swiss Laundry Kolkata garment care

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TSL

Est. 2013

Book Pickup · 2 min