Our Guests · Verified Reviews · Since 2013
What our guests
say about us.
A story worth telling
Someone drove three hours
from Jharkhand.
"I specially came from Dhanbad, Jharkhand to get my original silk sarees cleaned. The sarees were handled with great care, finishing was outstanding, and the packaging was very professional. Truly reliable for premium fabric care."
The first impression.
What customers say when they try us for the first time. Simple, direct, honest.
“Very professional, quick and value for money!”
First impressions are earned. Ratna needed professional and fast. She got both.
“Great laundry service! Clothes come back fresh, clean, and well-handled. Timely delivery and good customer service.”
Clean clothes returned on time — the most basic promise, kept every time.
“Good service. Convenient booking over a message, pickup from home and delivery. Very satisfied.”
No app. No form. A WhatsApp message and we come to your door. That is the service.
“Awesome service! Polite staff and very efficient!! Definitely recommend them!”
Efficiency without politeness is just speed. We try to be both.
The ones who stayed.
Trust is not built in one collection. It is built across months of consistency.
“I have been regularly using their service since the last two years. Washing and dry cleaning services are way above any laundry service in Kolkata.”
Two years is not loyalty — it is a conclusion reached after two years of evidence.
“I have been very happy with the service. The workmanship is very good. The people I have dealt with are very nice and helpful. I will continue to use this facility.”
Returning customers are the most honest review of all.
“Good, reliable. Even adjust the service as per personal preference. Always communicate for every small detail — which is the best part.”
Most services go quiet after pickup. We do not. Every update, every question, every detail.
Premium trust.
What happens when customers bring their most valuable garments to us.
“The Swiss Laundry is the laundry I trust for my premium clothing. Their customer service is without any parallel.”
Premium clothing has no margin for error. Deepak found someone he trusts with it.
“Quality of cleaning is top-notch. They also provide emergency pickups and deliveries if you're running short on time, which is extremely helpful.”
A wedding tomorrow. A garment that needs to be cleaned today. We handle that.
“Very professional service. Sticks to delivery schedule. Best quality dry cleaning with consistency. I am an old customer.”
Consistency is harder than quality. Pranab is an old customer because we deliver both.
The benchmark.
Customers who compare us — to other cities, other countries, international standards.
“Extraordinary service — best in the city of Calcutta. Standard of dry cleaning perhaps as good as international. Really enjoy it.”
The highest standard available in Kolkata. That is the only benchmark we accept.
“Their service is even far better than quite a few laundries that I know in Mumbai. The care taken of garments — be it cotton, silk or woollen — is really appreciated.”
Pronob moved from Mumbai and brought his expectations with him. We exceeded them.
Five things customers
always mention.
“pickup and delivery always punctual”
Mentioned in 9 of 15 reviews“handled with great care”
Central to 7 of 15 reviews“polite and courteous”
Noted in 8 of 15 reviews“packaging was very professional”
Highlighted in 6 reviews“emergency pickups available”
A differentiator in 4 reviews"We do not write, request wording for, or remove reviews. Every word on this page is exactly as our customers wrote it."
The Swiss Laundry · Kolkata · Est. 2013
Your turn to
try us.
Doorstep pickup across all of Kolkata. Complimentary collection on invoices above ₹1,000. Mon–Sat, 10AM–5PM.